Frequently Asked Questions
Everything you need to know about your SOPHIEGRACE experience.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our online portal to start your domestic return.
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your pieces sooner.
How do I find my correct size?
Detailed size guides are available on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
How do I care for my SOPHIEGRACE garments?
To ensure longevity, we recommend following the care label instructions on each garment. Most of our pieces prefer a cold gentle cycle and air drying.